Paige & Greg
Paige & Greg
Q&A's
This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, the Just Book It Travel Team is available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.
IMPORTANT DATES:
RSVP: Book your room on this website by January 15, 2026.
Final Payment / Changes: The last day to pay in full or modify your reservation is March 24, 2026.
HOW DO I RSVP FOR THE WEDDING?
To confirm your attendance please complete the form below and submit a $50-per-person deposit to RSVP and reserve your room with our official destination wedding coordinators, Just Book It Travel Destination Weddings.
Please RSVP by February 15, 2025 as rooms are limited.
RSVP / BOOK MY ROOM [Wedding Attendance RSVP]
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
Yes! all wedding guests are asked to book their stay through Just Book It Travel.
This ensures you are included on the guest list and gives you access to group rates, flexible payments, and dedicated support, while the team also coordinates the room block, transportation, and event details.
ARE KIDS INVITED?
Although we love your little ones, please note that Atelier Playa Mujeres is an adults-only resort, guests must be 18 years or older.
Come ready to relax, celebrate, and enjoy an unforgettable time together!
WHAT ARE THE SUGGESTED TRAVEL DATES?
The wedding will take place on August 21, 2026, but why not make it a vacation?
We recommend staying August 19-23, 2026 so you will have plenty of time to enjoy the resort, celebrate with us, and truly relax. Of course, you are welcome to extend your stay for as long as you would like! Our special group rates are available for up to 7 nights (subject to availability), with a 3-night minimum stay required.
CAN I BRING ADDITIONAL GUESTS?
You are welcome to travel with a companion!
WHAT IF I'M UNSURE OF MY EXACT TRAVEL DATES?
Book now and finalize later!
Changes are penalty-free until March 24, 2026.
If in doubt, reserve a longer stay. You can reduce nights later (subject to availability).
WHEN ARE PAYMENTS DUE?
$50 per guest deposit confirms your RSVP and reserves a discounted room within our room block.
Optional monthly payments (not auto-drafted)
Final balance is due by March 24, 2026
All payments are non-refundable after March 24, 2026 unless travel protection was purchased.
CAN I PURCHASE TRAVEL PROTECTION?
Absolutely! and it's highly recommended!
Protect your investment from the unexpected.
You can purchase at the time of booking or within 10 days. Travel protection insurance can also be purchased independently of Just Book It Travel.
WHAT IS THE CANCELLATION POLICY?
Before March 24, 2026: Only $50 per guest is non-refundable.
On/After March 24, 2026: All payments are non-refundable and refunds must be requested through your travel insurance provider.
WHAT TIME IS CHECK-IN?
Check-in begins at 3:00 PM.
If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.
Pro tip: Pack swimwear in your carry-on!
WHAT DOES "ALL-INCLUSIVE" MEAN?
Atelier Playa Mujeres takes All-Inclusive to the next level with its Barefoot Luxury concept, blending art, design, and world-class service.
Gourmet Dining: Enjoy unlimited access to 12 restaurants and 2 coffee shops, featuring global cuisine from Italian to Asian fusion.
(Note: The Michelin-starred Maria Dolores by Edgar Nunez is not included and carries an additional cost.)
Premium Drinks: Creative cocktails, fine wines, and top-shelf spirits are served across stylish bars like El Cielo Sky Bar and El Deseo Theater Bar.
Wellness & Spa: Relax at Nuup Spa with hydrotherapy and signature treatments, wedding guests receive 10% off.
Golf: Play the stunning Greg Norman-designed Playa Mujeres Golf Club with special green-fee discounts for wedding guests.
Luxury Suites: Spacious rooms, stocked minibars, and 24-hour room service ensure total comfort.
All-Inclusive at Atelier means everything is taken care of all you need to do is relax, celebrate, and enjoy paradise.
WHAT'S INCLUDED WITH MY BOOKING?
In addition to all of the above, you will also enjoy
-Concierge support from Just Book It Travel
-Flexible monthly payment plan
-All taxes & fees, no hidden charges
-Optional travel insurance
- Peace of mind: we are here to help every step of the way!
HOW CAN I FIND GOOD FLIGHT DEALS?
Set alerts on Google Flights and book directly with the airline for more flexibility.
We recommend that as soon as you book your room, you visit the following link to start looking at your flights and read 5 tips to find great flight deals.
5 Tips - Finding the Best Flight Deals
WHICH AIRPORT DO I FLY INTO?
Cancun International Airport (CUN)
HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?
It’s easy! Just focus on booking your flights as soon as possible.
The JBIT team will contact you 90 days before the wedding with instructions on how to share your flight information.
As a thoughtful gesture from the bride’s family, transportation will be arranged between the airport and the hotel for all guests.
DO I NEED A PASSPORT?
Yes! All guests need a valid passport to travel to Mexico.
Double-check that it is valid for the full duration of your stay.
If you do not have one yet, apply early! Expedited processing can take up to 12 weeks.
WHAT SHOULD I PACK OR PREP FOR?
We have created a Pre-Travel Checklist to make things easy, especially if it's been a while since your last international trip.
Confirmed guests will receive a complete Travel Guide 10 days before departure.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a family-owned, referral-based agency built on amazing service.
If you loved your experience, spread the word!
For feedback or suggestions, email: info@justbookittravel.com